Shipping policy
SHIPPING POLICY
Fast, Safe & Reliable Delivery
Thank you for shopping with Healiph. We aim to deliver your orders quickly, safely, and efficiently.
1. Order Processing Time
- All orders are processed within 1–2 business days
- Orders are not processed on Sundays or public holidays
- Once processed, orders are dispatched for delivery
2. Shipping Time
Standard Shipping 3–7 Business Days
Delivery timelines may vary depending on your location.
📌 Remote or rural areas may require additional time.
3. Shipping Charges
- Free shipping may be available on selected orders or offers
- Shipping charges are calculated at checkout if applicable
4. Order Tracking
Once your order is shipped, you will receive a tracking link via SMS or Email.
You can track your shipment in real-time using the provided tracking link.
5. Delays in Delivery
While we strive to deliver every order on time, delays may occur due to:
- Weather conditions
- Courier partner issues
- High order volume
- Unexpected operational delays
We appreciate your patience and understanding in such situations.
6. Incorrect Address / Failed Delivery
- Please ensure your shipping information is accurate
- Failed delivery due to incorrect address or unavailability may incur re-shipping charges
7. Damaged or Lost Shipments
If your order arrives damaged or is lost in transit:
01
Contact us within 48 hours of delivery
02
Share your order details and clear photos (if applicable)
03
Our team will investigate and provide a suitable resolution or replacement
8. Contact Us
Email
healiphlife@gmail.com